Empowering your Business to make confident decisions

Trusted by directors, founders, and leaders who need IT they can rely on completely.

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Unmuddled is a different kind of MSP. We're built for people who don't want to manage "their IT company" — they just want it handled, properly.

Some of our clients run small but brilliant teams often just a few people, barely a handful of support requests all year. Others head up international businesses, choosing us because they want a relationship with a real person who understands how they operate not a helpdesk queue. With Unmuddled, you always know who to call and you trust the team behind them to deliver.

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We don't work with "every business." We work with the ones who want a partner.

Directors of established businesses who want IT taken care of without distraction. They value discretion, sound judgement, and a partner who can make decisions on their behalf. We provide a single, trusted point of contact who understands their business and can be relied on at any time to deal with issues calmly and effectively.

Founders of companies that recongnise IT as part of their growth but do not want complexity or internal overhead. They want clear strategy, budgeting, security, and supplier management delivered in a practical, personal way. We act as their IT lead, giving directors confidence that the business is supported properly and ready to scale.

Owner/Director Led These businesses rarely need IT support, but when they do, it matters. They want an existing relationship with someone who already understands their setup and can respond quickly and decisively. Our role is to keep things quietly in order and to be there when support is genuinely needed.

Each engagement is tailored, but here's what we typically deliver:

Strategic Advice

You don't just get fixes, you get input. We help our clients make smart decisions before tech becomes a problem.

IT Management

Modern, cloud-first environments for teams of any size. Remote, hybrid, global, we build what works best for you.

Personal Support

Message us like a colleague. Whether it's once a week or once a year, we're here, no ticket portals, no nonsense.

Security as Standard

Cyber essentials, user permissions, and ongoing monitoring quietly handled in the background, so you can focus on the foreground.

Projects & Transitions

Migrations, setups, recoveries managed with zero drama, by someone who's done it before.

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We're a small team on purpose. No complex layers. Just the right people doing the right things.

We scale trust. You get one person who knows your world and the backing of a team that can deliver across it. We don't chase volume. We work with a small number of clients who value reliability over splash.